For broken or damaged items please inform us within a week of receiving your order. We will either refund your credit card directly, or apply a credit to your account with us. The broken item(s) may or may not need to be returned. Please ask for details in your particular situation.
If you have received the wrong item, we will either credit your card, ship a replacement, or include a replacement with your next order if it will be soon. If the item is out of stock, a credit will be made to your card or to your account with us. You could also select a different item of the same price as a replacement.
We do not make returns or exchanges for merchandise that is simply unwanted. Please be certain that you want the items you purchase from us. Ordering wholesale merchandise to sell in your business involves a certain amount of risk. Some items may not sell for you, even if they sell well in other parts of the country. Some items may need to be sold at a discounted price.
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